- SHIPPING & DELIVERY - STANDARD
YBSKIN.COM offers FREE standard 3-5 day shipping on US domestic merchandise orders OF $50 AND OVER in 48 States .
On all International (outside the US), Hawaii and Alaska merchandise orders, there is a delivery charge of $32.50 for USPS (this does not include customs duties and taxes).
Our current standard shipping option is US Mail Priority for US domestic orders & US Mail Express for orders outside the US.
Orders placed Monday through Friday (excluding federal holidays within the United States) will be processed and shipped within 1-2 business days.
Between processing time and carrier delivery time, your order's total delivery time is approximately 4 - 9 business days.
- RETURNS & REPLACEMENTS
All of our products are 100% guaranteed!
Provided, you purchased the product on this website.
We do not accept returns for products purchased from unauthorized resellers or online third-party resellers such as Amazon.
If you are not completely satisfied with your product(s) purchased from us, please return your merchandise WITHIN 30 DAYS of the purchase date for an exchange or refund.
To return or exchange your merchandise, simply INCLUDE A NOTE in your return shipment which must include:
1) Your EMAIL ADDRESS
2) Your ORDER NUMBER which can be found on the confirmation email we sent you when you placed your order and/or on your Account page on this website.
3) A brief explanation of why you are returning the product.
4) Indicate if you are seeking an “EXCHANGE” or a “REFUND”
Enclose your NOTE with the ITEM(S), and ship pre-paid* and insured to:
YOUNGBLOOD MINERAL COSMETICS
4583 ISH DRIVE
SIMI VALLEY, CA 93063
REFUNDS: Your ORDER NUMBER will allow us to credit the form of payment you used to place the original order but only WITHIN 30 DAYS from the date of purchase.
EXCHANGES: We will EMAIL you a COUPON CODE valid for up to one year, in the amount of your original product purchase, which you may enter at checkout with your next purchase on ybskin.com
You can expect your exchange Coupon Code to be emailed to you within one week upon our receipt of your shipment. For returned purchases with a credit card, it is not uncommon for financial institutions to take up to 30 days to credit your account. If you have any questions, please call us at (800) 216-6133, or email using the form to on the "CONTACT US" page on the bottom menu on this page.
We appreciate your business!
* We do not accept COD packages or reimburse for postal charges for your return shipments to us.